Privacy Policy

Effective Date: 01 January 2025
Last Updated: 01 January 2025

This Privacy Policy describes how Regent Beers and Wines Limited (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information in compliance with the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

a) Personal Information

1. Name
2. Email address
3. Phone number
4. Date of birth (for age verification purposes)
5. Billing and shipping address

b) Non-Personal Information

1. Device information
2. Browser type
3. IP address
4. Pages visited on our website
5. Usage data and interaction patterns

c) Sensitive Personal Data (If Applicable)

• Payment details (processed securely through third-party payment gateways)

2. How We Use Your Information

• To verify age (18+ as required for alcohol consumption in India)
• To process orders and payments
• To communicate updates, offers, and support
• To analyse website performance
• To maintain legal compliance

3. Legal Basis for Processing

• Consent
• Performance of a contract
• Compliance with legal requirements under Indian law
• Legitimate business interests

4. Cookies & Tracking Technologies

We use cookies to improve user experience. You may disable cookies through your browser settings.

5. Sharing of Information

• Service providers (payment gateways, logistics partners, analytics tools)
• Regulatory authorities, if required by law
• Third-party marketing tools (only with explicit consent)

6. Data Storage & Security

We use industry-standard encryption and follow ISO/IEC 27001-aligned security practices.

• Data stored on secure servers
• Restricted access to authorised personnel
• Regular audits and vulnerability checks

7. Retention of Data

Your information is retained only as long as necessary for business or legal purposes.

8. Age Restriction

Our website and services are strictly for users aged 18 and above. If you are under 18, do not use our website.

9. Your Rights (As per Indian regulations)

• Right to access your information
• Right to correct inaccurate data
• Right to withdraw consent
• Right to request deletion (subject to legal limitations)

10. Third-Party Links

Our website may contain external links. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this policy from time to time. Changes will be posted with an updated “Last Updated” date.

12. Contact Information

Regent Beers and Wines Limited
Website: https://regentbeers.com/
Email: [email protected]
Phone: 0731-4026099, 4001590
Registered Address: Unit No.509 & 510 on 5th Floor, Princes’ Business Sky Park,Block No.22,23 & 24, Scheme No.54, PU-3 Commercial, Opposite Orbit Mall, A.B. Road Indore (M.P.)-452001